ADT Guarantees

ADT understands the needs of a growing business.

ADT Money-Back Service Guarantee

After all, we've been growing for more than 140 years. And in that time, we've stayed focused on the thing we do best — security. No one matches ADT's commitment to its customers. And for your small business, that commitment is critical.

ADT Money-Back Service Guarantee

It’s our promise to you. For the next six months, you’ll be satisfied with the business alarm system and service you receive. If, during the six months following installation, we are unable to resolve any installation/service-related concern, we will refund the installation charge and/or any annual monitoring fees paid, subject to the terms and conditions of the ADT Commercial Sales Agreement between you and ADT Security, Inc.
(Applies to ADT Small Business customers only).

Business Alarm System Insurance Certificate

Many insurance companies offer discount premiums (up to 20%) to businesses that are secured by electronic security systems. ADT can provide your business with the documentation you need to help you gain these discounts. See your ADT Commercial Sales Agreement for an exact list of products and services that qualify.

Relocation Discount Guarantee

We understand that you're on the move, working hard to increase your business and things are always changing. That's why ADT offers you peace of mind by providing you with a $100 discount on the installation of an ADT PremisePro® business alarm system in your new location. To take advantage of this offer, contact your local ADT representative or call ADT at 888.474.6307.

To qualify for the Relocation Discount Guarantee, you must have been under contract with ADT for at least two years, and your ADT account must be in good standing. You must also provide ADT with the name and telephone number of the new occupant of your former business location. Discount does not apply to the purchase of all new systems. Discount only applies to the purchase of a new ADT PremisePro® monitored system, not other systems, such as Video Surveillance or Electronic Article Surveillance. This discount cannot be combined with any other offers.