How it Works
Whether you're at home or away, your armed ADT home security equipment is providing protection around the people and things you value most.
Ever wonder how home security systems operate? When your home security equipment or sensor is triggered it will send out both an audible alarm sound and simultaneously transmit a signal from the control panel to the ADT 24-Hour Customer Monitoring Centre.
Once the signal is received at the monitoring centre, an ADT professional will call you to see if you are safe.
If you report an emergency or if there is no response from you to our phone call attempts, the ADT monitoring professional will alert the police, fire department or emergency response personnel as needed.
Using state-of-the-art communication technology throughout our command centres our trained staff of professionals is ready to provide you with fast, reliable home security services.