Why TELUS SmartHome Security
We believe in a harmonious relationship between our company, our team, and the health and prosperity of our communities.
What you can expect from TELUS SmartHome Security
Diversity and inclusion
Everyone belongs at TELUS SmartHome Security
It doesn’t matter who you are, what you do or how you do it, at TELUS SmartHome Security, your unique contribution and talents will be valued and respected. The more perspectives we have, the more likely we are to crack the code on what our customers want and our communities need.
Everyone enjoys a great workplace environment at TELUS SmartHome Security
You can come to work in one of our environmentally-sustainable, technologically-advanced offices; you can meet customers in our next generation, connected retail stores; or, in many cases, you can work from home.
Learning and development
Everyone keeps learning at TELUS SmartHome Security
We see ongoing development as part of your job and role. And we expect our team members to feel the same way. It’s a responsibility we share 50/50 with each team member because we want everyone to grow and get better, no matter what “better” looks like.
Everyone is valued at TELUS SmartHome Security
We appreciate our team members and how hard they work. Our rewards package reflects how we feel, and includes salary, incentive programs as well as other perks and programs to keep body, mind and soul healthy and happy.
Helping customers stay connected
Call Center - Customer Experience
Our Customer Experience agents are engaged and outgoing, passionate about people and want to make a difference in our customers’ lives. Putting the customer first, they provide top quality service while handling alarm signals, customer inquiries and/or troubleshooting. Helping customers is our calling and at TELUS SmartHome Security, we encourage compassion, collaboration and growth.
TELUS SmartHome Security’s sales representatives are born closers, skilled lead-generators and natural born networkers. As true brand ambassadors, they present our residential, small business, commercial and national customers with innovative and effective security solutions.
Discover the four areas where you can enjoy your sales career.
Our Residential Sales team provides home automation and security services to a variety of residential customers. You’ll use strong communication and selling skills to present innovative security solutions to customers.
Small Business Sales
Our Small Business Sales team is proactive in building a growing client pipeline and creating lasting relationships with small- and medium-sized businesses.
Our Commercial Sales team specializes in security needs for Enterprise clients within the commercial, industrial, and institutional markets. The Commercial Sales Consultants are responsible for the promotion of TELUS Secure Business’s products and services to new and existing customers.
Our National Account Managers provide security solutions to our largest customers across Canada. We play in the big leagues and chase and support Canada’s multi-province and multi-site customers. We ensure our customers have access to the latest security solutions, industry trends, and most importantly have secure facilities for their employees, customers, and assets.
Linking technology to what matters most
Installation & Service
Our century of experience makes us masters of all things installation and service. Our skilled technicians test system components, repair, diagnose and troubleshoot while connecting millions of Canadians in their homes and businesses with superior technology and TELUS’s innovative spirit.
Setting ourselves apart
TELUS SmartHome Security employees are creative, diverse and engaged team players who work together to build strong and productive business practices. We lead by example and encourage innovation to provide effective solutions for our internal and external clients. As a customer centric work family, we invest in our people setting them up for success through coaching, growth opportunities, an amazing culture and inspiring leadership.