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Real customer stories

Real customers share their stories of how ADT professionals helped save their lives.

Nadia G.'s story

"ADT gives my whole family peace of mind that we are safe. We live on a very dark street and it helps me sleep at night knowing that my children are safe. Last spring, our alarm rang because our sump pump wasn’t working. ADT alerted us to water damage in our basement. Thank you ADT for your excellent customer service, not once did I have an issue when I called."


– Nadia G., Saint-Lazare, QC

Rhonda B.'s Story

"I just wanted to share a story where I was extremely pleased to have ADT as our security provider.


Last Friday, June 9th, the power went off at 3:45am due to a storm. At 4:15 am, our alarm went off because the sump alarm that reports moisture did its job! It woke me up and I immediately went down to check.


I was able to start manually bailing out the sump and prevented our basement from flooding. A house down the street wasn’t so lucky.


This instance alone has proved to me the value of having ADT help secure our home!"

Shelly M.'s story

"My ADT alarm has saved us twice in 4 years! We have a high water table where we are and our sump pump failed. The sensor in the basement detected the water and alerted us immediately! It saved us thousands of dollars in potential damage and repairs."


- Shelly M., Teulon, MB

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