How Businesses Can Successfully Navigate the New Normal
Businesses across Canada are beginning to open again, but many things will be different. Will your business be ready for the new normal? Now is the time for small and medium size business owners to think about how to move forward. We’re here to help you.
Connection is key to business security
Staying connected to your customers, your team members and your business security is key, especially during this challenging time. And while it is impossible for you to be on site 24/7, ADT by TELUS smart business solutions can be there for you. With a smart business security system, you will be able to:
• Remotely access, arm and disarm your security system from wherever you are
• Set up employee user privileges and manage system access codes anytime, from anywhere
• Receive live video, event-triggered notifications
• Create automations, such as lights going on when a restricted area is breached
Best practice: Use Access Control for restricted areas and sensitive data. Access codes for user privileges should be given by authority level and reviewed regularly.
Business monitoring - review and revise
In the new normal, many businesses will be stretched thin with smaller workforces. That means business owners will have to be vigilant about how their company is run day-to-day. It also means remaining flexible enough to review what works, what doesn’t and what you can change. For example, for retailers that means every inch of your store should be utilized in order to maintain safe customer capacity and flow, as well as profitable sales. If you’re revamping or reworking your physical space, daily video surveillance can help you identify problem areas, reasons items are not selling and unsatisfactory customer service.
Best practice: Monitoring your employees will help you ensure your goals are being met. Reviewing live and recorded video of the workday and offering guidance and direction can improve employee performance, productivity and satisfaction.
Smart security options
As always, there will be criminals looking to take advantage of a crisis. Ensuring your business is protected with security system with smart options like video surveillance and access control can help stop losses due to theft, break-ins, or employee skimming. Ensure the placement of your security camera system offers the best impact and allows you remote access. Customer interaction points should be properly surveilled for both employees and customers. Exterior video cameras are proven to prevent break-ins. And, at a time when saving money matters, they could even lower your insurance premium.
Best practice: Placing a monitor near the entry makes visitors aware that they are under observation from the minute they enter your business. An exterior video camera, as well as signs and window decals that highlight your alarm system can be valuable assets to small business security, as they are deterrents to crime.
Health guidelines are in place to protect you, your employees, your customers and your business. A breach could harm an employee, a customer or even your business reputation. Businesses that will survive and thrive will be the ones that make safety a priority. Ensure you have a rigorous cleaning schedule in place, as well as sanitizing stations. In keeping with Canada Health’s recent stance on non-medical masks, providing masks for your employees will help respect everyone’s safety. And, safety for all, will mean good business for you.
Best practice: Use video surveillance to ensure health guidelines are being strictly adhered to. Offer employees praise for taking an active part in the protecting their health and that of your customers.
Keeping your business secure has never been more important to protecting its future and your profits. For more information on business security systems during this critical time and our special time-limited business offers, call 888.ADT.ASAP to speak to an ADT by TELUS business security expert.